550 South Hill St., Suite #1020
Los Angeles, CA 90013
Monday - Friday: 10am - 3pm
Saturday: By Appointment Only
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Sol Jewelry collects and uses Users personal information for the following purposes:
• To improve customer service
• Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience
• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
• We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To send periodic emails
Sol Jewelry is the sole owner of the information collected on this site. The only information Sol Jewelry has access to collect is information that was voluntarily given when registering in the Site such as; name, address, phone and billing information via email or other direct contact from you. Sol Jewelry will not sell or rent this information to anyone.
Sol Jewelry will use your information to respond to you, regarding the reason you contacted us. Sol Jewelry will not share your information with any third party outside of the organization, other than as necessary to fulfill the request of the User, e.g. to ship an order.
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Your Access to and Control Over Information
Users may opt out of any future contacts from us at any time. Users can do the following at any time by accessing “My Account” in Site or directly through email or telephone.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
How we protect your information
Sol Jewelry adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sol Jewelry takes precautions to protect your information. When Users submit sensitive information via the website, their information is protected both online and offline.
Wherever Sol Jewelry collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. Users can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
While Sol Jewelry use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
550 South Hill Street #1020 ,